When can I get the laboratory report?
If you test today then you will get the result today before 10 pm.
These claims are based on our current actual performance. In very rare instances, if you do not see lab report on time then email the laboratory immediately at info@alcdx.com or text us at (872) 201-8642
How do I get the lab report?
Lab reports for COVID-19 are emailed in pdf format. Other molecular tests such as STD, UTI, Strepto will be available in the patient portal.
Does the test report has collection time?
The test report has all the information that is required by airlines and as well as CLIA regulations including collection date and time.
Can you bill my insurance?
All insurance based patients must bring laboratory requisition from their doctor and insurance card.
Can I get a receipt?
We use third-party payment services Squareup.com and/or Stripe. It is set up to email you the receipt at the time of purchase.
Are the test accurate ?
All our pathogen detection tests have undergone rigorous performance evaluation, external quality controls, proficiency testing. The laboratory is CLIA accredited. Results are medical grade.
Can I get refunded ?
We have NO REFUND POLICY. However, you can Walk-in .